ST. LOUIS, MO – Mandy Tremboll, a suburbanite fighter for justice with absolutely no situational awareness, had the audacity to fill out a comment card after her “very disappointing” 4.5 hour experience in the ED at Holy Mercy Hospital.
The “outraged” patient with a stuffy nose “waited for an unacceptable duration of time” to be seen. The ED staff was busy treating multiple patients’ life-threatening conditions while this insufferable patient waited “in an uncomfortable waiting room chair near an obvious stain on the floor.”
Tremboll, who is a living martyr in her own mind, “suffered unnecessarily in the cold waiting room” with a runny nose and intermittent dry cough. Dr. Henry Jackson, a graduate of St. Louis Medical Center and an “extremely rude physician” saw the awful whining patient and explained to her that her symptoms would improve with time and “gave NO antibiotics or pain prescriptions,” but did recommend Motrin and Robitussin.
The craven witch Tremboll stated that “only strong medicine and antibiotics” work for her and the doctor “obviously had no knowledge, compassion, or experience.”
“Even worse, that nurse never got the water I asked for!” wrote the terrible excuse for a human. Tremboll was referring to Alfred Wright, an “obviously undertrained” ER nurse of 10 years experience who forgot about getting the little wench her water while he was administering chest compression to the coding patient in bed 4.
“Clearly no one ever sat down with the nurses and doctors at this ED and trained them that the customer is ALWAYS right and that compassion is important in the medical field. They should ALL be fired!” stated the miserable woman who was somehow able to get off the road to Calvary long enough to fill out every line on the comment card. “I will NEVER come to this ED again for ANY reason!”
Sarah Sobol, an ER nurse in charge of reviewing the department’s comment cards, rolled her eyes and muttered a prayer of thanks after reading that final line. Pay for the employees on duty that night was also docked 5% by administrators.
Loser!!
Too close to the truth.
Employees docked for that crap? Outrageous.
Dealing with sick people is toughest. My hats are off to all ER workers who offer so much everyday.
Dealing with the general public is tough
And if this was meant as satire, it missed its mark, because it is to true. I have also worked in the ED.
I was a psych nurse, if I had been docked in pay every time a patient did not like what I had to tell them… Well, let non medical people take care of people and see how they do.
New medical abbreviation: CW = “Craven Witch”
Solid gold
The pay should’ve never been docked that’s ridiculous that’s what’s wrong with this world people try too hard to make everyone happy no matter what when that’s just not a plausible outcome
This article may be satire, but this happens multiple times a day in every ED around the country.
Veronica Nicole Fries
As an ER nurse for 38 years,, I’ve seen countless asshats like her. Just keep your mantra,,, we can’t please everyone because people r sometimes stupid with unrealistic expectations,,, and unfortunately now ,,, hospitals can get docked for low patient satisfaction scores. I personally find that outrageous.
I have never seen a woman with a man cold until the other night. 3 ER’s in 3 days, LP’s, CT’s, MRI’s. I made the Dr order sudafed
I actually put my call light on 5 times over 1/2 an hour begging for sugar, didn’t get any, went unresponsive, was brought back to life with D-50 (after they were just about to give me narcan before somebody got the bright idea to check the T1 diabetic’s sugar level, which was 26), and gave a good report on my comment card. Why? I have no freakin’ clue, other than I’m a nurse and I know it can be hard sometimes!
People are self centered, and administration in healthcare are catering to them and making it worse than it already is !
hahaha I tell these people to go home
Wait, I thought this was a satire site. When did Gomerblog start publishing real stories :)
I have to way in one this one!! This is the time that management in the hospitals need to stand by them and allow that to curse these patients out!!!! This world has people who are so oblivious to what happens in reality.
This is classic!!
So true so many ways.
Jamie Peekaboo Santos
Ha!
You do realize this is satire right?
Andrew Rome
This article could be a joke but unfortunately every detail was an accurate account of many patients every ER sees everyday!!! This world is full of self-centered selfish assholes who think they have the worlds biggest problem. Never mind the patient that is dying.
It’s a joke.
Bethany Glasgow Sandy Melrose Ricia Baumgardner too funny
That’s messed up. This woman is clearly in need of psychiatric care.
Gotcha
Gotcha
It’s satire.
It’s satire.
The customer is NOT always right. This lady had no business being in an ER for a stuffy nose/cough. Her symptoms are not emergent. She should have gone to a clinic for crying out loud.
The customer is NOT always right. This lady had no business being in an ER for a stuffy nose/cough. Her symptoms are not emergent. She should have gone to a clinic for crying out loud.
We don’t get docked by administration, we just don’t get raises…..going on 13 yrs of no PRN raises.
We don’t get docked by administration, we just don’t get raises…..going on 13 yrs of no PRN raises.
You are kidding! Pay was docked over this whiney complaint? Please tell me it isn’t so! What a riot. My heart goes out to all ER personnel. We have four nurses in our family and they are all loving, caring people!
Well that nurse was obviously at fault for not providing a sparkling refreshing beverage and savory light snack! The injustice!!
Well that nurse was obviously at fault for not providing a sparkling refreshing beverage and savory light snack! The injustice!!
I think I took care of this patient. She also complained about sitting in the lobby next to “sick patients”
Why do people keep confusing hospitals with the Hilton?
I wish this was less true.
My favorite quote to patients ‘we can cure you here, you need a dentist’
That last line is frightening because it is actually true. :(
“was somehow able to get off the road to Calvary long enough to fill out every line on the comment card.” I’ll have to remember that line. :)
Stay out of er,it’s for emergencies!!!
This would be funnier if I hadn’t gotten almost exactly these complaints on surveys from exactly these patients…
I actually had a family member say outside the trauma bay as we were coding a pt… “I don’t care about anyone else here -you need to be seen now this is ridiculous.”
Yep I pray the Zombie apocalypse happens soon and eats her first.
Michele Harper. I have had this problem many times
Yeah seriously. She didn’t even know they were in the ER. Apparently, while vacationing on an island close by he got sick and they somehow arranged for his transfer on a flight to Miami. She assumed he get a direct admission to a private suite or something lol!
OMG…freaking privileged assholes.
You have no idea how true this is! I have personally read Press Ganey comments complaining that the chairs in the waiting room didn’t have enough padding. WTF!?
Oh I had a pt calling repeatedly I went into her room I said I’m sorry I was busy with a very sick pt, she said the one that died I said yes she says “well you can’t do anything else for her!”
I was livid she was there for a freaking toothache!!!
I was in the middle of giving chest compressions when a patient burst into the room complaining she had waited an hour for someone to bring her something to eat–some people just have no clue! Another patient once told me the ER staff should not be handling a coding patient and to call a cardiologist because we have “other healthy patients to see”…that one makes me laugh every time!
While I chuckled with amusement, sadly this is so, so true.
Yep! Sounds about right! :)
Michele Sooy Hayek
Sounds about right
Funny but poorly written. Gomerblog usually writes te article with fake compassion for patient and let’s the reader put it together.
Sounds familiar
Once had a patients wife tell me “its absurd my husband should have to wait in this noisy place for a bed to become available for him, this is like 3rd world country stuff” this was in Miami, FL. LOL
I think I took care of her on multiple occasions…….
Wait, you guys are doing real stories now?!
Too bad you call this satire. This is a good portion of patients with colds. If they can’t deal with a cold on their own, don’t expect them to give kudos to the doc who didn’t cater to their needs.
Sigh. And you call yourselves satire writers.
Hmm this reminds me of the other day