Over 23,000 hospital patients were polled to help determine what factors are considered important for patients when it comes to their satisfaction at hospitals. Knowing what patients want is important, but even more so these days as hospital reimbursement for services are linked to higher scores. Hospitals are urged to take immediate actions based on these results in order to maximize their scores.
I really try to avoid ER. When I do show up, I think it’s urgent – and anyone showing up immediately and paying attention really eases my mind.
Better be careful what you ask for! My Dad had a knee replacement surgery and was overdosed on dilaudid. They called a code blue and administered naloxone. It was a horrible experience!!
Better be careful what you ask for! My Dad had a knee replacement surgery and was overdosed on dilaudid. They called a code blue and administered naloxone. It was a horrible experience!!
Better be careful what you ask for! My Dad had a knee replacement surgery and was overdosed on dilaudid. They called a code blue and administered naloxone. It was a horrible experience!!
Terry Carr lol
Brittany Lynn
Brittany Stone-Blair Ʊ
Cheetos and Mountain Dew for all abdominal pain patients!
Perfect.
Hahaha
Good point, Madison! Oversight on my part.
Vending machine? I have to pay for it?! Outrageous!
See!!!
Marisa Livingston hahahah
Alex Josiah Dunn Haley Johnson
Don’t move to fast or too slow—either!
What a bunch of crap — but so true!! Maureen ICU RN
it’s a good thing you know how to dance Scott!
Exactly.
Laura Macke, take heed!
Glor
Not at all surprised…dance classes are now standard in new nurse orientation across our health system…had to cut cardiopulmonary assessment to do it. The scores matter!
Hey, that second cousin is DIABETIC and she hasn’t eaten since yesterday.
Real talk: the single most satisfying thing anyone has ever done to me in a hospital was, in fact, a Dilaudid dose.
Yes add a B-52 IV haha then the scores will rock!!
Chest compressions on a coke head while placing a cardiac stent. When the guy wakes up the next day…says he’s not happy with the care he’s received.
Nope!!
Lol yes, especially then! And that tv will definitely help a severe migraine!
Especially if you are there for severe nausea and vomiting.
Yes! And my mc Donald’s!
One time this lady came running in and refused to take a ticket or wait to be registered. She was an add-on exam. We all had patients in our bays and she’s in the lobby yelling:”They are holding a scanner for me! I have a stat exam! You work in the hospital, don’t you know what STAT means!?” You can’t make this shit up. I wish corporate would take my suggestion and build a bar in Radiology.
The results are skewed I don’t see the phenergan topper.
I know when I’m dying of an emergent health issue, I like to get my TV on.
Lol. Reminds me of my Er days. I think I did every one of these except dance or order McDonald’s.
Xavier Paré Julien Turgeon Xavier Zwiebel
Yes lol Jamie Kirby Lynch Jessi Johns
You get fed in the ER? Not me. I feel slighted. ;)
Nurses Dancing!! I have been right all along! Singing Brick House saves lives!
Seems accurate. I mean, who gives a crap about patient outcomes, right? Gimme dilauded, a boxed lunch, and percocet and Z-pack to go! And just put work excuses in a vending machine in the lobby.
Rachelle Poort Styes
Wow!
Sounds about right!
I will often offer a song and dance to my patients and even my co-workers because I’m on the “A” team!!!
Jamae Campbell yup
We all know that health care can’t be surveyed in the same way as McDonald’s,yet,we all seem powerless to change these totally irrelevant surveys !!!! Somedays you just gotta wonder ???
What no meal trays for 11 family members and 2 neighbors???????
I am not surprised. Its infact real in the US medicine. Pathetic
To boost scores, one must add IV Benadryl to the IV Dilaudid and watch those PG scores soar!
An extra point for taking the McDonald’s order WHILE fast pushing the Dilaudid. Double size those fries, too. ;)
Love those 7 day excuses too. A coworker had “the same thing I had” and got a note on Thursday after being out 2 days to be off until Tuesday. I had a 24 hour bug. She has someone that will write this crap for her.
How many times have I been cussed out for diluting Dilaudid and pushing it in the top port…sigh.
I really thought there would be some results for free Dr Pepper served on request from the cafeteria rather than using the vending machine in the lobby. And don’t be sending any of that Shasta imposter soda!
I live it every day!
The downfall of American health care has been the PG surveys and others like it. It has NO bearing on the type of care one receives. Sorry—-I meant to laugh but this is soooo true!!
Nikki Kneeland
David Gutkin
HCAPS… Smh
You taking notes Chuck Weaver?
Huh. I would have thought the IV Dilaudid would have a higher number…;)
That tv score is a little underrated. I can’t tell you how many times I’ve got my butt chewed off because there is no remote in the ED lobby (we had to remove it because people kept stealing it) or because there is no paper tv guide. Don’t fk with peoples tv viewing. That will plummet your scores!
Let’s increase patient satisfaction; Dilaudid for everyone!!
Lol I’ve seen the yellow scrubs!
This is absolutely true. We have the dreaded PG survey. Can I just tell you how many times a week a crusty old bag shows up 2 hrs early for an exam (thinking that her royal highness is the only patient we have) and then goes apeshit when she has to wait for her actual appointment time? Happened just last night in fact, crazy harpy was out there cussing up a storm. Management says:”Did you remind her of her appointment time?” *siiiiiiiiiggggghhhhhh* yes, THAT’S what set her off!
I live to serve!!
And wear yellow scrubs, Debra Lazzaro Allenspach
For a moment there, I forgot this was satirical.
All for patient satisfaction!!!!