Nurse Finds Filing Incident Report More Efficient Than Completing Restraint Documentation
It all started when Kathy Matthews, an ICU nurse at Mercy Hospital in Detroit, was chided by management for documenting her patient's restraints ten...
Generous Administrators Upgrade Medicine Conference Room Table with Large Plywood Spool
ALBANY, NY - In a show of boundless generosity, the hospital administration has donated a large plywood spool to the internal medicine work room to...
The Joint Commission Announces First Annual ‘Patient Safety Purge’
In a move sparked by the popularity of the horror movie franchise, The Purge, the Joint Commission for the Accreditation of Hospital Organizations (JCAHO)...
Updated HCAHPS Survey for Patient Satisfaction Released
Please answer the questions in this survey about your stay at the hospital named on the cover letter. Do not include any other hospital...
T-Shirt Giveaway Boosts Patient Morale
In the era of intense hospital competition, improving patient satisfaction goes a long way. This past spring, the Department of Internal Medicine at University...
Primary Care Office Installs People Mover
DENVER, CO - In an effort to satisfy the demands of hospital administration, the physicians at Suncare Health made the easy decision to install...
Joint Commission Mandates New Pain Scale That Goes to Infinity
OAKBROOK TERRACE, IL - The Joint Commission believes that when a patient has “20 out of 10 pain” it isn’t the patient’s fault, it’s...
Medical Team Sues Difficult Patient for Pain & Suffering
BIRMINGHAM, AL - Sometimes enough is enough. A multidisciplinary inpatient medical team at Birmingham Medical Center (BMC) is taking difficult patient and frequent flyer Jason...
Mood Rings Reflect Real Time Patient Satisfaction
COLUMBIA, SC - Due to lagging patient satisfaction scores and frequent complaints, County Hospital administrators are fitting every patient with a mood ring so staff...
Hospital Opens New Outdoor Wintertime Med-Surg Unit
BIRMINGHAM, AL - This winter season has been historically busy with influenza A wreaking havoc on health care systems, which are filled to the...