T-Shirt Giveaway Boosts Patient Morale
In the era of intense hospital competition, improving patient satisfaction goes a long way. This past spring, the Department of Internal Medicine at University...
Take the quiz: Are you an evil insurance company?
1. Have you ever cancelled a preauthorization for a Monday cancer surgery….on a Friday afternoon?
2. Do you send routinely fliers to your customers extolling...
Hospital CEO Praised for Raising Patient:Nurse Ratio to 10:1
RICHMOND, VA - Our Lady of Oddi Hospital (OLOH) CEO, Mr. Benjamin Wilkerson, is being credited with developing a novel idea that may save...
New EMR Implementation Going Almost As Smoothly As Promised
San Diego, CA- When Balboa Memorial Hospital announced that they would be “upgrading” to a new Electronic Medical Record (EMR) last year, there was...
Transfer Records Lacking Hundreds of Useless Pages
PHILADELPHIA, PA – Dr. Rajiv Katar, a physician at Philadelphia General Hospital, was astonished on Friday to receive transfer records that included a discharge...
Hospital Administration Cuts Corners by Hiring Illiterate Medical Scribes
BALTIMORE, MD - Always brainstorming innovative ways to improve the bottom line, hospital administrators at the Johns Hopscotch Hospital had what they described as a...
New Joint Commission ER screen now Mandatory at Hospitals
Due to multiple complaints as well as a couple of negative outcomes related to sandwiches in ERs around the country, JCAHO this week unveiled...
Mood Rings Reflect Real Time Patient Satisfaction
COLUMBIA, SC - Due to lagging patient satisfaction scores and frequent complaints, County Hospital administrators are fitting every patient with a mood ring so staff...
Politicians, Nostalgic for the 1990s, Unanimously Support “Medicare-for-All-4-One
WASHINGTON, DC—In a stunning display of bipartisanship that is all too rare in Washington these days, Congress unanimously passed a new health insurance plan...
JCAHO Changes Recommendation After Evidence Found to Support Recommendation
OAKBROOK TERRACE, IL – During a recent Joint Commission Board meeting, it was discovered that the recommendation that Physician white coats be laundered daily...